Privacy policy
PRIVACY POLICY
Last updated: 08-03-2026
This Privacy Policy describes how Veloria Moda (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (“Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with our Site and Services.
In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we obtain depend on how you use our Site and Services. When we use the term “personal information”, we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
INFORMATION WE COLLECT DIRECTLY FROM YOU
Information you directly provide to us through the Services may include:
• Contact details, including your name, address, phone number, and email address.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including username, password, security questions, and other information used for account security purposes.
• Customer support information, including information you choose to include in communications with us, for example when sending messages through the Services.
Some features of the Services may require you to provide us with certain information directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
INFORMATION WE COLLECT ABOUT YOUR USAGE
We may automatically collect certain information regarding your interaction with the Services (“Usage Data”). For this purpose, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and account, including device information, browser information, network connection, IP address, and other details regarding your interaction with the Services.
INFORMATION WE RECEIVE FROM THIRD PARTIES
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
• Companies supporting our Site and Services.
• Payment processors who collect payment information (such as bank account details, credit or debit card information, and billing address) to process payments, fulfill orders, and provide requested products or services as part of our agreement with you.
When you visit our Site, open or click emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.
Any information obtained from third parties will be treated in accordance with this Privacy Policy. Please also see the section below: Third-Party Websites and Links.
HOW WE USE YOUR PERSONAL INFORMATION
• Providing products and services
• Marketing and advertising
• Security and fraud prevention
• Communicating with you and improving our services
COOKIES
Like many websites, we use Cookies on our Site. For detailed information about the Cookies we use, please review your browser settings or our dedicated Cookie Policy.
Most browsers automatically accept Cookies by default, but you can configure your browser settings to remove or reject Cookies.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate business purposes, and other reasons consistent with this Privacy Policy.
We disclose personal information to:
• Vendors or other third parties performing services on our behalf.
• Business and marketing partners.
• Affiliated entities.
• Legal and regulatory authorities when required by law.
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring your characteristics.
THIRD-PARTY WEBSITES AND LINKS
Our Site may contain links to third-party websites or online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies.
CHILDREN’S DATA
The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided personal information to us, you may contact us to request deletion.
SECURITY AND RETENTION OF YOUR INFORMATION
We take reasonable measures to protect your information, but no security measures are perfect. The retention period of your personal information depends on various factors, such as maintaining your account, complying with legal obligations, resolving disputes, or enforcing agreements.
YOUR RIGHTS
Depending on your location, you may have some or all of the following rights regarding your personal information:
• Right of access / right to know
• Right to deletion
• Right to correction
• Right to opt out of sale, sharing, or targeted advertising
• Restriction of processing
• Withdrawal of consent
• Right to appeal
• Managing communication preferences
You may exercise these rights by contacting us using the contact details provided below.
COMPLAINTS
If you have complaints regarding how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or file a complaint with your local data protection authority.
INTERNATIONAL USERS
If we transfer your personal information outside your country, we rely on recognized transfer mechanisms such as Standard Contractual Clauses or equivalent agreements, unless the transfer is to a country recognized as providing an adequate level of protection.
CONTACT
If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us.
Store Name: Veloria Moda
Company Name: Prestino Shopping
Company Registration Number: 92119069
VAT Number: NL004937026B17
Address: Dokter lantinkstraat 4, 3832KV, Leusden, Netherlands
Phone: +3197010266551
Email: info@veloria-moda.com
Opening Hours: Monday – Saturday 09:00 - 17:00 (GMT +01:00)
Contact Us: Contact Page